Frequently Asked Questions
Buying
You can find demo here:
Rotimatic is currently available in 58 countries worldwide, exclusively through the official Rotimatic website: www.rotimatic.com.
Rotimatic is a registered trademark of Zimplistic India Pvt. Ltd and is exclusively available through our official website: rotimatic.com.
If a third party claims to sell you a Rotimatic and presents themselves as a Zimplistic representative, these are fraudulent claims. Please contact us immediately to report the issue. We take your safety and satisfaction very seriously.
You can reach us at: support@zimplistic.com
Absolutely! Rotimatic is designed to be user-friendly and can be operated by people of all ages. Here's how it works:
- Add the ingredients.
- Select your preferred roti thickness and number of rotis.
- Sit back and relax while Rotimatic takes care of the rest, serving you piping hot rotis.
For a demonstration, watch the video here:
https://www.youtube.com/watch?v=O53UeUASSGA
Once you're done, cleaning is a breeze with two removable, dishwasher-safe parts.
Yes, Rotimatic is available in India exclusively through our official website. For detailed information about the product and pricing, click here: Rotimatic Next.
Yes, you can purchase Rotimatic with easy, no-cost EMI options starting at just USD 162/month!*
Our payment partners include Splitit, Klarna, and Shop Pay.
For more details, simply select the "Buy Now, Pay Later" option at checkout.
In India, zero-cost EMIs are available through the Paytm payment gateway.
* CA resident loans arranged pursuant to a California Financing Law License.
Rotimatic – the world’s first AI-powered, IoT-enabled roti maker – is perfect for anyone who:
- Loves soft, paper-thin, and puffy rotis, chapatis, phulkas, and all kinds of flatbreads.
- Has a busy lifestyle and needs to save time in the kitchen.
- Enjoys exploring new technology.
With Rotimatic, you can enjoy perfectly thin, soft, and puffy rotis in just 90 seconds. Simply add the ingredients, choose your settings, press play, and let Rotimatic work its magic!
Rotimatic is available in 58 countries worldwide, exclusively through our official website. We do not authorize any third-party sellers, either online or offline, to sell Rotimatic.You can order your Rotimatic directly from our website here.
Rotimatic rotis are just like homemade rotis—round, perfectly cooked, roasted to perfection, and puffed up every time. Think of it as your personal roti chef who delivers consistently delicious results.But does Rotimatic make thin rotis? Absolutely! Each roti is light, thin, and airy, making it incredibly enjoyable.Here are the five key criteria of perfect handmade rotis that every Rotimatic roti meets:
- Every roti is puffed to perfection.
- Every roti is thoroughly cooked.
- Every roti is perfectly round.
- Every roti is soft and layered.
- Rotis are ideal for lunchboxes, staying soft and fresh for hours.
And here's the best part: Rotimatic is AI-powered, so it continuously improves based on user feedback, learning from thousands of other Rotimatics around the world.
General
Rotimatic is the world’s first, fully automatic roti/chapati maker designed for home use. It automates the entire roti-making process—from mixing and kneading the dough to roasting and puffing up your rotis. With its patented technology, Rotimatic thinks like a human, delivering fresh, soft, round, and perfectly-puffed rotis just like homemade ones.
Rotimatic’s intelligent technology combines advanced sensors, motors, and AI to perform every step of making a roti. You simply add your choice of flour and water, and the machine automatically measures, mixes, kneads, flattens, and cooks your rotis—all in one device. You get delicious rotis in just a few minutes at the touch of a button!
With over 100,000 homes in 58 countries, Rotimatic has made over 200 million rotis, offering customers a faster, smarter, and more consistent way to enjoy freshly-made rotis every day. People love the convenience, quality, and consistency that Rotimatic brings to their kitchens.
You won’t be able to tell the difference. It shouldn’t come as a surprise that we, at Rotimatic, take our rotis very seriously. We take pride in what our technology can accomplish. Every roti that comes out of Rotimatic meets all the five criteria of perfect handmade rotis, which are:
- Every roti is puffed to perfection.
- Every roti is thoroughly cooked.
- Every roti is perfectly round.
- Every roti is soft and layered.
- The rotis are ideal for lunch boxes as they remain soft and fresh for a good few hours.
Rotimatic is always improving!
Rotimatic isn’t just a roti maker—it’s an AI-powered specialist. It constantly learns from your feedback and from other Rotimatics worldwide, ensuring that it keeps getting better at creating the perfect roti.
Rotimatic Next is the next-generation, state-of-the-art automatic roti maker, designed to simplify your kitchen experience. Using cutting-edge Vision AI and enhanced Kneading Intelligence, it automatically measures, mixes, kneads, flattens, and cooks your rotis to perfection, delivering fresh, homemade flatbreads in just 90 seconds.
Rotimatic Next uses advanced AI and IoT technology to make your cooking effortless. Simply add your preferred flour (including multi-flour options like millet or gluten-free), and the device will automatically prepare the perfect roti, puri, or pizza dough. Just press a button, and the magic happens!Watch the demo here:
Rotimatic Next is designed to neatly fit in mid to large-sized modern kitchens without hogging up too much countertop space. Rotimatic's exact dimensions in inches are 28cm (width) x 46.5cm (depth) x 37 cm (height) (which is about the size of a medium-sized microwave). It weighs about 19 kgs.
Rotimatic NEXT can make a variety of both primary and secondary recipes:
Primary Recipes (Gluten-Free Roti options): Bajra Roti (Pearl Millet); Jowar Roti (Sorghum); Ragi Roti (Finger Millet); Amaranth Roti
Secondary Recipes: Pizza bases; Puri; Paratha; Samosa; Wrap; Tacos; Nachos; Bhakarwadi; Ponuts (a type of dessert, likely similar to donuts); Gujiya (sweet dumplings)
While Aashirvaad and Pilsbury/Sujata are the recommended flour brands, you can also use other brands. The adaptive learning technology adjusts the water and flour proportions accordingly.
There is an Auto Detect feature in Rotimatic Next that will adjust the flour and water ratio.
Yes, to ensure the safety of every roti made by Rotimatic, all materials in contact with food are FDA-compliant and food-safe.
No, the Rotimatic NEXT features whisper-quiet operation. Built-in noise reduction technology ensures that you barely hear a sound while using it, despite the complex system of motors, sensors, and other moving parts working in perfect tandem inside the machine.
This whisper-quiet functionality is one of the design improvements in the Rotimatic NEXT, making it a more pleasant addition to your kitchen environment compared to many other kitchen appliances that tend to be noisy during operation.
Rotimatic isn’t just any roti maker—it's a state-of-the-art AI and IoT-enabled kitchen appliance that combines the latest technology to make your life easier and your meals more consistent. Here’s why Rotimatic is worth the investment:
1. Advanced Technology:
Rotimatic is powered by 10 motors, 15 sensors, and 200 moving parts, all controlled by a 32-bit microprocessor. These components work seamlessly together to create dozens of perfectly cooked, soft, and puffy rotis in just a few minutes. The precision and complexity of these systems are what make Rotimatic stand out.
2. Human-Like Gestures:
Our advanced AI mimics human-like gestures while kneading the dough, ensuring that the consistency and texture of each roti are just like handmade ones. Rotimatic doesn’t just make rotis—it understands the process and adapts to create perfect results every time.
3. Time-Saving Efficiency:
With Rotimatic, you can make a perfectly round, soft, and puffed roti in just 90 seconds. Think about the time you save compared to traditional methods, where you’d be manually measuring, mixing, kneading, rolling, and cooking. The convenience and speed of Rotimatic free up your time for more important things in your day.
4. Built for Consistency and Quality:
The technology inside Rotimatic ensures that you get consistent, high-quality results every time, no matter how many rotis you make. This level of consistency—along with the convenience of a fully automated process—is what sets Rotimatic apart from traditional roti makers.
Maintenance
Rotimatic Next comes with a comprehensive cleaning kit to help keep your machine in top condition. Here's the recommended cleaning routine:
- Basic Cleaning: Perform after every use to ensure the machine stays clean and ready for the next batch of rotis.
- Advanced Cleaning: Suggested after every 100 rotis for a deeper clean and to maintain optimal performance.
For a step-by-step guide, watch the cleaning video here:
We've eliminated traditional maintenance challenges:
- No more water and oil tubes.
- Simplified design reduces complex cleaning
- Easier maintenance process compared to previous models
Returns
Rotimatic comes with a no-questions-asked 30-day trial period. If you don't like our product within this period, you can return it to us anytime within the trial period.
A restocking charge of USD 99 (or equivalent amount in local currency) will be deducted from the amount paid for the Rotimatic units prior to processing the refund.
Refunds may also be subject to additional charges like missing user installable components, etc. Once the refund request is processed, sit back and relax! Our delivery executive will pick up the Rotimatic from your doorstep. We will process the refund within 30 days of receiving the returned Rotimatic.
We will feel a little disheartened if Rotimatic doesn't meet your expectations. If you must return the product, contact our customer support using the Rotimatic app or by emailing us at support@zimplistic.com.
Alternatively, you can also cancel your Rotimatic order before the product is shipped. Track your order status on our website to know until when you can cancel it.
Please check the Terms of Sale for more details on order cancellation, modification, and return policy:
Support
Every Rotimatic comes with a manufacturer's warranty of 1 year that starts from the date of delivery. The Rotimatic manufacturer's warranty covers all hardware and software issues for one year after delivery and includes free pick up and delivery at your doorsteps for repair or replacement.
You also enjoy free remote software support and updates for the machine's lifetime. Paid repair services are available post-warranty on demand.
Also, note that you can buy the extended warranty by Rotimatic Care+ for up to 3 more years at https://rotimatic.com/pages/warranty.
For more details, please refer to our Warranty Policy - Extended Warranty Policy - Rotimatic.
We provide 24/7 support via chat on the Rotimatic Android and IOS app. You can also get help by emailing us at support@zimplistic.com.
Rotimatic is a true IoT device, so our support techs can remotely connect to your machine to troubleshoot and send software fixes via the cloud. Within the warranty period, if you face any hardware problems, we will either repair or replace your unit free of charge to ensure you don't miss out on hot and fresh rotis.
As with all machines, Rotimatic might need support. Our tech support team can troubleshoot the problems in real-time being an IoT-enabled device.
IoT has enabled us to remotely and securely connect to your Rotimatic, run diagnostics, detect any possible glitches, and fix them. All this while you and your Rotimatic are still in the comfort of your home, unperturbed by the technicians hovering around you.
Also, we are constantly updating our software to fix bugs. With Rotimatic, you get a lifetime of software updates that include improvements as well as recipes.
Like every IoT-enabled device, Rotimatic automatically upgrades the firmware for new features, recipes, remote diagnosis, and troubleshooting when connected to the internet.
If your device doesn’t update automatically due to poor network or any other technical issue, call our customer support, who will help you upgrade the device manually.
TheGoodRoti Nutri Mixes
Rotimatic Nuti Mixes are sachets of 100% natural powders made of robust and nutritious ingredients like spirulina, spinach, beetroot, rice bran, and healthy herbs and spices. Add these sachets to flour used in your Rotimatic to enhance the nutrition of your rotis.
There are four mixes formulated with different ingredients recommended for specific use. For example, the Green Goddess mix is an iron-rich formulation that helps women boost their nutritional intake, while the Little Superheroes mix is for young children who need that extra in their food.
These mixes are in dry, powder form and should be added to flour used in your Rotimatic robotic roti maker. Just mix one part with five-part of your favorite flour, stir well and add it to the flour container in your Rotimatic.
TheGoodRoti Nutri mix has 10 sachets of 45 grams each and one sachet of the nutri mix can make upto 12-15 rotis.
TheGoodRoti nutri mixes are made of real miracle ingredients which helps in providing full of nutritional goodness that your family might be missing with the current lifestyle.
The nutri mix 'Sweet people' is completely suitable for diabetic people. The powder is a blend of oats, psyllium husk, methi, curry and coriander powder making it a perfect low GI pack which releases its sugar slowly in your body.
Usage
Rotimatic can whip up a hot and fresh puffy roti for you in just 90 seconds. Before that, you will need to give your Rotimatic 6 minutes to warm up.
The best part is, you don’t have to stand next to the machine while it’s working its magic. Moreover, there’s no limit to the number of rotis it can make non-stop.
Make sure to keep topping up the ingredients after every 12-14 rotis (no worries, Rotimatic will alert you when it runs low on ingredients) and keep making as many rotis as you want.
The Rotimatic is designed to serve delicious, puffed rotis to its users located across the globe.
Following are the voltage specifications for some key geographies -
- 110V (Canada, USA)
- 220V (India, Singapore, UK, Australia, Hong Kong, Europe and Middle East)
For more information on the product specs and usage, click here.
All Rotimatics purchased from our official website come with a 1-year warranty starting from delivery date and unlimited software updates for life.
As for the lifespan, your Rotimatic can last for years with proper care and maintenance. Many of our users have been using Rotimatic without any issue for the last 5-6 years.
For more information on the lifespan of Rotimatic, check out the official Facebook group of Rotimatic owners: https://www.facebook.com/groups/RotimaticOwners
Warranty
Yes, it is. Think of the extended warranty as insurance for your machine. Your machine is covered for most common hardware issues and you end up saving possible repair and replacement costs, plus shipping.
Your Rotimatic is secured with a free one-year manufacturer's warranty, to ensure your peace of mind while you use the device.
We also offer convenient extension plans for our warranty services, allowing you to enjoy the benefits of the machine with continued coverage beyond the initial period. The pricing for the same is as follows -
<table><tbody><tr><td> </td><td>Year 1</td><td>Year 2</td><td>Year 3</td></tr><tr><td>Rotimatic Warranty Extension</td><td>USD 199</td><td>USD 299</td><td>USD 399</td></tr></tbody></table>
For more information on our warranty services, click here.
A super-saver deal !– With our new Ultimate Assurance Combo, get Rotimatic Plus + 3-years of added warranty at $100 less than the original price! Click here to know more.
If you’re buying a Rotimatic, please add the extended warranty at the time of purchase; options are available on the buy Rotimatic page.
If you’re an existing customer and your machine is within the warranty period, you can buy an extended warranty on the warranty page. You need your Rotimatic machine number or the email you used for the purchase. Enter the machine number/email at the top of the page where it says ‘Check Your Rotimatic Warranty Status’ and hit the ‘Check Warranty Status’ button.
The page will show your machine’s warranty information and available extended warranty options which you can add to the cart and then checkout.
Yes, you can buy an extended warranty within the warranty period on the warranty page. Start by checking the warranty status of your machine. Enter the machine number or the email address used for the purchase at the top of the page where it says ‘Check Your Rotimatic Warranty Status’ and hit the ‘Check Warranty Status’ button.
The results will show you the status of your existing warranty and also show the extended warranty options available, which you can add to your cart and proceed to checkout. Please note that you can buy a plan only once so we suggest that you buy the maximum coverage possible.
To check the warranty status of your machine, you need the Rotimatic machine number (On the label at the back of the machine) or the email that you used to make the purchase. Go to the warranty page and enter the machine number at the top of the page where it says ‘Check Your Rotimatic Warranty Status’ and hit ‘Check Warranty Status’ button.
Extend is our warranty hardware coverage provider in the United States, while the rest of the world is covered by Rotimatic Care+. Both plans offer similar coverages.
The Rotimatic warranty is non-transferable and valid for the machine number that it has been assigned to.